- Design, develop, and implement solutions on the ServiceNow HRSD platform.
- Configure and customize HR Case Management, Employee Center, and HR Agent Workspace.
- Develop and maintain workflows, integrations, and automations using Flow Designer and IntegrationHub.
- Participate in requirement analysis, solution design, development, testing, and deployment activities.
- Ensure adherence to ServiceNow development best practices and governance standards.
- Support platform upgrades, enhancements, and production issues.
Required Skills
- Robust experience in ServiceNow platform development.
- Hands-on experience with HR Service Delivery (HRSD) modules.
- Experience with Employee Center and HR Agent Workspace.
- Expertise in Flow Designer, IntegrationHub, and Service Portal.
- Knowledge of Scoped Applications and App Engine development.
- Experience in scripting including JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Understanding of ServiceNow integrations using REST/SOAP APIs.
- Strong troubleshooting, debugging, and problem-solving skills.