- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain valuable relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile -
- Candidate with minimum 2 Years of sales experience in Banking & Financial services can apply for the role. Team Handling experience is must. Gold Loan background will be preferred.