Company: Jeena Sikho Lifecare Ltd.
Job Title: Hospital Coordinator
Department: Hospital Operations / Patient Services
Employment Type: Full-Time
Working Days: 6 Days a Week
Experience: 3-4 Years
Budget: up to 30k

Job Overview

Jeena Sikho Lifecare Ltd. is looking for a proactive, organized, and patient-focused Hospital Coordinator to ensure smooth coordination between patients, doctors, nursing staff, and various administrative departments.

The role involves patient facilitation, inter-departmental coordination, admission and discharge support, patient flow management, and ensuring high standards of service delivery within the hospital.

Key Responsibilities

- Coordinate patient admissions, transfers, and discharges in collaboration with medical and nursing teams.
- Act as a liaison between patients, doctors, nurses, front desk, billing, pharmacy, and diagnostic departments.
- Assist patients and attendants with hospital procedures, documentation, and service-related guidance.
- Monitor patient flow and coordinate timely consultations, investigations, treatments, and other services.
- Support doctors during ward rounds by coordinating patient records, reports, and required updates.
- Handle patient feedback, complaints, and service-related concerns and escalate issues to the concerned department/management when required.
- Coordinate with support departments such as housekeeping, pharmacy, diagnostics, and billing to ensure timely patient services.
- Ensure adherence to hospital SOPs,



protocols, and quality standards.
- Maintain accurate records related to patient coordination and daily hospital operations.
- Follow up on pending patient-related requirements and ensure timely resolution.
- Assist in maintaining a positive and patient-friendly hospital environment.
- Maintain strict patient confidentiality and follow ethical healthcare practices.
- Prepare daily operational updates/reports as required by the reporting manager.
- Perform other duties related to hospital coordination as assigned.

Key Requirements

Educational Qualification

- Graduate in any discipline.

Experience

- 13 years of experience in hospital coordination, patient services, hospital operations, or healthcare administration preferred.
- Experience in a hospital or clinical setup will be an added advantage.

Required Skills

- Strong communication and interpersonal skills.
- Excellent coordination and follow-up abilities.
- Patient-centric and service-oriented approach.
- Good organizational and multitasking skills.
- Basic knowledge of MS Office and Hospital Information Systems (HIS).
- Ability to handle patient/attendant concerns professionally.
- Ability to remain calm and effective in stressful situations.
- Good problem-solving and decision-making skills.
- Robust attention to detail and documentation skills.

Benefits

- Provident Fund (PF) as per statutory norms.
- Other benefits as per company policy.

📌 Hospital Coordinator (Faridabad)
🏢 Jeena Sikho Lifecare
📍 Faridabad