Job Description

Organisation: iKure Techsoft Pvt. Ltd.

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Function: Clinical & Population Health

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Level: Senior Leadership

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Location: Kolkata preferred, with travel to programme locations

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Employment Type: Full time

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About iKure

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iKure is a healthcare technology and service-delivery organisation working to improve access, quality and continuity of healthcare across underserved and emerging markets.

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Our model brings together community health workers, primary-care services, diagnostics, telemedicine, referral pathways, chronic-care management and digital health through WHIMS, iKure's proprietary healthcare intelligence platform.

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As we scale our community-health network, clinics, digital-health solutions and population-health programmes, we are looking for a senior healthcare professional to strengthen clinical governance, quality and health outcomes across the organisation.

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The Role

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The Head – Clinical Governance & Population Health will provide organisation-wide clinical leadership and ensure that iKure's healthcare programmes, community-health interventions and technology-enabled care models operate with appropriate clinical standards, patient-safety mechanisms and measurable health outcomes.

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This is not a conventional hospital-based role. The position combines clinical governance, population health, community healthcare, digital health, quality improvement and innovation.

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The person will work closely with leadership, programme, technology, research and operations teams and will be a key member of iKure's senior leadership team.

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Key ResponsibilitiesClinical Governance & Quality

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- Establish and strengthen iKure's overall clinical governance framework.
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- Develop, review and standardise clinical protocols, SOPs, referral pathways and escalation mechanisms.
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- Ensure appropriate standards for patient safety, quality of care and continuity of care.
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- Lead periodic clinical audits, quality reviews and corrective-action processes.
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- Establish measurable clinical and programme-quality indicators across interventions.
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- Review significant clinical incidents and recommend system-level improvements.
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Population Health

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- Shape iKure's population-health strategy across community and primary-care programmes.
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- Identify priority health risks and translate population-level data into appropriate interventions.
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- Strengthen prevention, screening, early-risk identification, referral and longitudinal follow-up models.
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- Guide programmes in areas such as NCDs, maternal and child health, women's health and other emerging priorities.
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- Support development of outcome-oriented population-health frameworks for enterprise, government and development-sector programmes.
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Community Health & iCHA Network

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- Provide clinical oversight to iKure's growing network of community health workers/iCHAs.
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- Define appropriate scope of work and clinical boundaries for frontline health workers.
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- Strengthen protocols for community screening, risk identification, referral, adherence and follow-up.
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- Guide training, competency assessment, refresher programmes and clinical mentoring for iCHAs.
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- Work with programme teams to improve quality and consistency across different geographies.
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Digital Health & WHIMS

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- Work closely with the technology team to translate clinical pathways into effective workflows within WHIMS.
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- Guide development of clinical protocols, alerts, referral pathways and follow-up mechanisms within the platform.
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- Review clinical and population-health dashboards to identify gaps and opportunities for intervention.
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- Contribute to responsible use of AI, clinical decision-support tools and emerging digital-health technologies.
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- Ensure that technology strengthens clinical decision-making without replacing appropriate professional judgement.
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Clinics, Telehealth & Continuity of Care

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- Strengthen clinical standards across iKure clinics and telemedicine programmes.
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- Develop integrated care pathways connecting community screening, doctors, diagnostics, pharmacies and referral hospitals.
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- Improve follow-up and longitudinal management for chronic conditions.
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- Establish appropriate referral and escalation pathways for patients requiring higher levels of care.
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Research, Evidence & Innovation

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- Work with the research team to strengthen clinical protocols, outcome measures and evidence-generation frameworks.
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- Provide clinical inputs into research studies, pilots and publications.
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- Support evaluation of MedTech, diagnostics, digital-health and AI solutions before and during field deployment.
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- Help translate promising healthcare innovations into safe, practical and scalable care models.
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- Contribute to collaborations with academic institutions, hospitals and research organisations.
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Training & Capability Building

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- Develop structured clinical training and mentoring frameworks for programme and frontline teams.
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- Build mechanisms for continuous clinical learning and quality improvement.
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- Support development of training content and competency standards for different healthcare roles.
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- Mentor clinical and programme teams across the organisation.
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Partnerships & External Engagement

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- Represent iKure's clinical and population-health perspective in discussions with healthcare organisations, government, academia, funders and strategic partners.
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- Provide clinical inputs into new partnerships, proposals and programme designs.
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- Engage with hospitals, clinicians and healthcare institutions to strengthen referral and specialist networks.
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- Participate in clinical advisory groups and strategic initiatives where required.
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Candidate ProfileEssential

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- MBBS degree with valid medical registration.
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- Significant professional experience in healthcare, with demonstrated clinical or healthcare leadership responsibility.
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- Experience in one or more of the following: primary healthcare, public health,



community health, clinical governance, healthcare quality or population health.
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- Ability to develop and implement clinical protocols and quality systems.
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- Strong understanding of patient safety, referral pathways and continuity of care.
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- Ability to work effectively with multidisciplinary teams across clinical, technology, programme and operational functions.
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- Strong communication, mentoring and leadership skills.
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Preferred

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- MD/DNB or other relevant postgraduate clinical qualification.
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- MPH, public-health or healthcare-management qualification.
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- Experience with digital health, telemedicine or technology-enabled healthcare.
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- Experience managing large community or population-health programmes.
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- Exposure to NCDs, maternal and child health or chronic-care programmes.
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- Experience in research, evidence generation or implementation science.
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- Exposure to MedTech, diagnostics or healthcare innovation.
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- Experience working with government, foundations, international organisations or academic partners.
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The Person We Are Looking For

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We are particularly interested in someone who:

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- thinks beyond individual clinical encounters and understands healthcare at a population level;
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- can combine clinical rigour with the realities of community and last-mile healthcare delivery;
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- enjoys building systems, protocols and teams;
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- is comfortable using technology and data to improve healthcare outcomes;
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- can work equally well with frontline health workers, doctors, technology teams and senior institutional stakeholders;
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- is willing to spend time in the field and understand how healthcare models operate in real-world settings;
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- believes that innovation must ultimately translate into safer, better and more accessible healthcare.
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What Success Could Look Like

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Within the first 6–12 months, the role would be expected to help establish:

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- A strengthened organisation-wide clinical governance framework.
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- Standardised clinical protocols and quality-assurance mechanisms across programmes.
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- A structured clinical supervision and training framework for the iCHA network.
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- Clear clinical pathways integrated into WHIMS.
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- Measurable quality and population-health outcome indicators.
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- Stronger clinical integration across community care, clinics, telemedicine, diagnostics and referrals.
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- A systematic approach to evaluating and introducing new healthcare technologies and care models.
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Why Join iKure

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This is an opportunity to help shape clinical and population-health strategy within an organisation working at the intersection of healthcare delivery, community health, technology, data and innovation.

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The role offers the opportunity to build clinical systems that can operate at scale and influence how healthcare is delivered across diverse communities.

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How to Apply

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Interested candidates may share their CV along with a short note describing their experience in clinical leadership, population/community health and technology-enabled healthcare delivery.

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Subject: Application – Head, Clinical Governance & Population Health

📌 Head - Clinical Governance & Population Health (Kolkata)
🏢 IKure Techsoft
📍 Kolkata