Key Responsibilities 1. Business & Revenue Growth Drive top-line sales achievement in line with Annual Business Plan (ABP). Ensure store sales performance meets or exceeds budgeted targets. Monitor and improve category mix (Diamond & Gold sales ratios) aligned to business targets. Lead initiatives to increase showroom sales and overall revenue contribution 2. Customer Acquisition & Experience Develop and execute BTL strategies and local marketing initiatives to increase recent customer acquisition. Drive growth in new customer mix by targeted percentage improvements Embed a customer-first culture across stores, focusing on: o Store layout and visual merchandising o Product display o Overall, in-store experience Continuously improve customer satisfaction through feedback mechanisms. 3. Market Intelligence & Business Acumen Develop strong local market intelligence to support business decisions. Monitor customer behavior trends and competitor activity. Ensure effective corporate and SME activations with focus on ROI and budget adherence
4. Operations & Process Excellence Ensure smooth day-to-day store operations across all locations. Maintain optimal inventory levels and stock availability as per merchandising plans Drive monthly alignment with merchandisers for category mix and DIN targets. Proactively manage dependencies and operational challenges on time 5.
Team Management & Capability Building Lead and manage store teams to drive productivity and performance outcomes. Build robust Store Manager (SM) and Team Leader (TL) capabilities Ensure employee productivity improvement and overall store efficiency Maintain employee attrition below defined thresholds through engagement and retention strategies 6. Performance Management & Talent Development Drive a performance-driven culture, ensuring: o Minimal low performers (below defined threshold levels) o Regular performance reviews and feedback mechanisms Identify and develop high-potential talent within the team. Provide coaching, mentoring, and structured development plans 7. Leadership & Engagement Foster strong team engagement and collaboration across all stores. Strengthen relationship management with internal and external stakeholders. Promote effective communication and delegation practices. Act as a product and market champion, ensuring continuous learning across teams.
Desired Competencies Result Orientation Business Acumen Planning & Execution Excellence Accountability Leadership & Team Building Communication & Relationship Management Market Understanding & Analytical Thinking Ideal Candidate Profile Strong experience in retail operations / multi-store management Proven track record of achieving sales and profitability targets Expertise in team leadership and performance management Ability to drive customer-centric initiatives and market growth
📌 Area Business Manager (Hyderabad)
🏢 Right Advisors
📍 Hyderabad
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