Description
Objective
Responsible for Planning & Executing activities to achieve the Sales Target, accountable for Collection of outstanding payments, Adding and Servicing The Network , Collecting and Analysing Market information for business growth.

Key Responsibilities

Responsibility

Activities

Planning & Executing activities to achieve the Sales Target

- Getting sales target (weekly/monthly/annually) from State head/ASM & prepare action plan for achieving the sales targets.
- Develop & Manage Institutional customer & ensuring best in class & after sales service
- Planning days activities involving tele-calls to institutional customers determining their
- requirements & subsequently move for market visit for the day.
- Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
- Responsible to put efforts for higher Net Cement Realization.
- Addition of current customers and big ticket volume customers with minimum 100mt billing per customer.
- Ensuring adherence of PJP

Collection of outstanding payments

- Responsible to engage customers ensuring speedy recovery of outstanding payments




- Keeps track of payment from customers and sharing the same with the customers regarding over dues and outstanding.

Servicing The Network

- Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal
- Provide market data w.r.t new projects, competitor prices, policies, systems which can benefit our business.
- Responsible to develop & manage the network of architects, engineers, consultants etc
- Closely coordinate with Specification team
- Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
- Closely coordinate with Logistics team, C&F; ensuring timely delivery of materials

Market Intelligence

- Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head
- Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
- Provides inputs, leads about new dealer dominated market with to Trade team

📌 Sales Officer - IS - BHOJPUR (Bihar)
🏢 Dalmia Bharat Group
📍 Bihar