- Monitor FEMI (1st EMI), 6th MOB, high bucket and arrear cases to improve portfolio performance.
- Share daily MIS reports covering FEMI, 6th MOB, bucket-wise delinquency, arrears and EV portfolio cases.
- Coordinate with Collections and Field Teams for timely case resolution and feedback closure.
- Drive follow-up mechanisms to improve repayment performance and portfolio health.
- Track and analyze portfolio trends, risks and resolution progress.
Business Quality Management
- Monitor RC pendency and drive timely closure with field teams.
- Track File Dispatch TAT and ensure adherence to service standards.
- Share quality MIS highlighting gaps, pendencies and action items.
- Follow up with stakeholders to ensure timely clearance of pending cases.
- Support process improvements to strengthen business quality and compliance.
- MIS, Reporting & Analytics
- Prepare daily, weekly and monthly MIS reports.
- Create dashboards and analytical reports for business monitoring.
- Ensure data accuracy, consistency and timely reporting.
- Generate actionable insights to support business decisions.
📌 Executive Manager Portfolio and Business Quality Management Pune
🏢 Talent Leads Consultants
📍 Pune
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