- Monitor and manage the Accounts Receivable (AR) aging report.
- Follow up with corporate customers for timely collection of outstanding invoices through calls, emails, and meetings.
- Reconcile customer accounts and resolve invoice or payment discrepancies.
- Coordinate with Sales, Operations, and Finance teams to resolve billing-related issues.
- Maintain accurate records of collection activities and customer communications.
- Prepare daily, weekly, and monthly collection status reports.
- Negotiate payment plans with customers, where approved by management.
- Ensure adherence to credit terms and escalate overdue accounts as per company policy.
- Assist in reducing Days Sales Outstanding (DSO) and improving cash flow.
- Support legal or recovery proceedings for chronic defaulters, when required.
- Maintain strong skilled relationships with clients while ensuring timely collections.