To be filled up as per the requirement of the Division / unit / function / / territory
Grade
A3
Reporting To
Head – Operations Hospitality
Division
Indore
Unit
LOCATION DETAILS
Please mention the correct office location of the Role selected above and fill in the other geographic details
Base Location (City)
Country
India
Job-Holder Specifications
QUALIFICATION
Basic Qualification / Education / Vocational Training
Graduate in any discpline.
Advanced
Qualification / Certification / Specialist Training
NA
EXPERIENCE
Minimum Experience
1-2 years
Specific / Relevant Experience
NA
COMPETENCIES
Functional Skills and Capabilities
Behavioural
- Excellent oral and written communication.
- Professional approach.
- Polite in speech and courteous.
- Adaptibility & Flexible
Functional
- Well equipped with computers.
- Ability to single handedly resolve problems.
- Documentation on a daily basis.
- Should be comfortable with rotational duty
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Objective
An enthusiast and agile individual with the ability to carry out multiple tasks and communicating the right information to the right person at the right time simultaneously taking ownership of daily work.
Key Responsibilities
1
Hospitality
- Welcome visitors by greeting them in person and on telephone.
- Answering calls and diverting them to the respective staff when needed.
- Maintaining real time data of daily footfall and walk ins in MIS
- Keeping a check on the house keeping activities.
- Courrier management and distribution
- Maintaining cleanliness of the floor.
2
Administrative
- Referring to the telephone queries and routing it to the concerned employees
- Keeping record of daily couriers received.
- Maintaining spreadsheet of hospital contact data.
- Arranging necessery refreshments for meetings in Board Room and Meeting room as and when needed.
- Coordinating interviews.
- Assisting candidates in filling pre-interview forms.
- Distribution of newspapers roomwise.
- Maintainance of board room on daily basis.
Employee Name
Mr. Sourabh Rai
Employee Signature
Received on (Date)
Version No: 001/ 2018-19
📌 Front Office-Executive(Hospitality) (Indore)
🏢 SHALBY
📍 Indore
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