Job Description

About Amber (https://amberstudent.com)

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Amber is a long-term accommodation booking platform for students. Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process.

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If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!

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The Role

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As a Key Account Manager at Amber, you will own a portfolio of strategic accommodation partners and act as the primary point of contact between Amber and the provider.

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You will be responsible for ensuring that our partners see Amber as a growth partner, not just a distribution channel.

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The role combines relationship management, commercial ownership, inventory management, data-driven decision-making, and cross-functional execution.

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You will work closely with Sales, Inventory, Revenue, Marketing, Operations and leadership teams to maximise the performance of your accounts.

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Key Responsibilities

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1. Own Strategic Partner Relationships

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- Build strong, trusted relationships with senior stakeholders across key accommodation providers.
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- Act as the single point of ownership for assigned accounts.
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- Understand partner business objectives, challenges, priorities and growth plans.
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- Conduct regular business reviews with partners and establish clear action plans.
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- Proactively identify opportunities to deepen and expand the partnership.
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2. Drive Commercial Performance

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- Own the commercial performance of assigned accounts, including bookings, revenue, conversion and inventory utilisation.
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- Identify performance gaps and develop account-level strategies to improve outcomes.
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- Work with partners on pricing, promotions, availability and commercial campaigns.
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- Identify opportunities for upselling, cross-selling and expanding Amber's share of partner inventory.
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- Negotiate and execute commercial initiatives that create value for both Amber and the partner.
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3. Inventory & Availability Management

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- Work closely with the Inventory team to ensure the right inventory is available at the right time.
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- Monitor availability, pricing, booking trends and inventory health.
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- Identify potential supply gaps and proactively work with partners to address them.
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- Ensure partners are aligned with Amber's inventory and operational requirements.
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- Drive timely resolution of inventory-related issues impacting student bookings.
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4. Data & Business Reviews

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- Use data and account performance metrics to identify trends, opportunities and risks.
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- Prepare and conduct periodic business reviews with strategic partners.
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- Translate data into clear recommendations and commercial actions.
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- Track account-level KPIs and ensure consistent delivery against agreed targets.
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- Build a strong understanding of market, destination and competitor dynamics.
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5. Cross-functional Leadership

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- Work closely with Sales, Inventory, Revenue, Marketing, Operations and Finance teams to deliver partner outcomes.
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- Ensure partner requirements are translated into clear internal actions and ownership.
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- Drive issues to closure rather than simply escalating them.
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- Maintain strong internal communication on account priorities, risks and opportunities.
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- Represent the voice of the partner within Amber.
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6. Strategic Account Growth

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- Develop account plans for the highest-value partners.
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- Identify opportunities to increase Amber's share of wallet with existing partners.
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- Build long-term partnership strategies aligned with Amber's growth plans.
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- Identify current opportunities within existing accounts, including new properties, destinations and markets.
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- Support leadership in strategic negotiations and high-value partner conversations.
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What Success Looks Like

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In this role, success will not simply mean maintaining relationships.

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You will be expected to:

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- Grow the business from your portfolio of accounts.
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- Improve booking and conversion performance.
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- Increase inventory availability and utilisation.
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- Build stronger and more strategic provider relationships.




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- Reduce recurring operational issues through proactive ownership.
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- Identify opportunities before they become problems.
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- Create alignment between partners and internal teams.
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- Become a trusted commercial advisor to your accounts.
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What We're Looking For

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Must Have

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- 4+ years of experiencein Key Account Management, Account Management, Partnerships, Business Development or a similar commercial role.
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- Strong experience managingB2B relationships, preferably with large or strategic accounts.
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- Proven ability to manage multiple stakeholders and drive initiatives from planning to execution.
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- Strong commercial understanding and comfort working with numbers, metrics and business targets.
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- Excellent communication, negotiation and presentation skills.
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- Strong ownership mindset with the ability to independently solve problems.
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- Ability to work effectively across multiple internal teams.
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- Strong analytical and problem-solving capabilities.
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- Willingness to operate in a fast-paced, high-growth environment.
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Good to Have

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- Experience in travel, hospitality, student accommodation, real estate, marketplace or other platform businesses.
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- Experience managing international clients or partners.
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- Experience working with inventory, pricing, revenue or supply-side teams.
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- Experience with CRM, BI or data-analysis tools.
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The Amber Way of Working

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We are looking for someone who:

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Owns, doesn't coordinate.

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You don't just pass an issue to another team. You take responsibility for getting it solved.

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Uses data, not intuition alone.

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You can look at performance numbers, identify what is changing and turn that insight into action.

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Thinks commercially.

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You understand that every partner conversation should ultimately create value for the partner and Amber.

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Acts with urgency.

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You know the difference between something that can wait and something that can impact bookings today.

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Builds relationships with intent.

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You can build genuine relationships while still having difficult commercial conversations when required.

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Thinks long term.

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You don't optimise for one transaction or one quarter. You build partnerships that compound over time.

📌 Key Account Manager (Pune)
🏢 Amber
📍 Pune