Company Description Kautilya Group is an Ahmedabad-based real estate developer with over two decades of experience in residential, redevelopment, land and infrastructure projects. The Group has delivered and developed projects across established and emerging areas of Ahmedabad, including Naranpura, Navrangpura, Chandkheda, Vaishnodevi, Shilaj.

As Kautilya Group continues to grow, we are building a team of responsible and proactive professionals who can take ownership, work collaboratively and contribute to creating lasting value for our customers and communities.

We are looking for an experienced Senior Client Relationship & Pre-Sales Manager to manage customer communication from the initial enquiry through pre-sales, site visits, booking and post-sales coordination.
The person will be expected to understand customer requirements, manage consistent follow-ups, support conversions, maintain accurate lead information and ensure that customers receive timely and professional communication throughout their journey.
Manage enquiries received through calls, WhatsApp, digital campaigns and other lead sources
Explain project details, pricing, configurations and sales processes clearly
Schedule and coordinate site visits with the sales team
Follow up with customers after site visits and support the conversion process




Manage customer communication from enquiry through booking and post-sales
Maintain accurate CRM records, follow-up schedules and lead statuses
Coordinate with the Sales Head and internal teams to resolve customer queries
Review lead quality, conversion progress and pending follow-ups
Prepare weekly and monthly reports on calls, site visits, conversions and customer status
Support project launches, campaigns, events and high-volume enquiry periods
Maintain a professional and consistent customer experience across all touchpoints

Minimum 4 years of relevant professional experience
Previous experience in real estate pre-sales, client relationships or sales coordination
Available for a full-time, in office role in Shilaj
Experience using CRM software and maintaining sales reports
Comfortable working with targets, conversion data and performance metrics
Working knowledge of Gujarati, Hindi and English

MBA in marketing, sales or a related discipline
Experience in Ahmedabad’s residential real estate market
Experience managing both pre-sales and post-sales communication
Understanding of digital lead sources and campaign-generated enquiries

Compensation will depend on previous experience, responsibilities handled, sales performance and demonstrated results.

📌 Senior Sales Manager - Client Management (Ahmedabad)
🏢 Kautilya Group
📍 Ahmedabad