Angara E-Commerce Private Limited is a luxury jewelry e-commerce company founded in the year 2007. It is a subsidiary of the American company, Angara Inc., which is headquartered in Los Angeles, California. Over the last few years, Angara has grown exponentially, establishing itself as a global leader in handcrafted colored gemstone as well as diamond jewelry. Our luxury jewelry is shipped to more than 65 countries worldwide, and has a presence in the United States of America, Bangkok, Australia, Canada, and the United Kingdom. 1 Online Jeweler in the US in 2020 by the leading American magazine, Newsweek. We were also recognized by Newsweek as 5 Year Champion on being voted among the best online jewelers in its list of “Best Online Shops” for five years in a row. Our ground-breaking innovation, ‘Create with Angara,’ earned us the Business Intelligence Group’s 2024 BIG Innovation Award as well as the #10 spot in Retail on Fast Company’s Most Cutting-edge Companies 2024 list. In addition to this, we secured the prestigious Bizrate Insights Circle of Excellence Award for two consecutive years as well as the Business Intelligence Excellence in Customer Service Award 2023.
Better Business Bureau has rated Angara A+ for excellence in service and our Trust Pilot rating stands at 4.5 out of 5.
3+ years of proven experience in high-end/luxury sales, online or offline (e-commerce experience preferred)
● Familiarity with MS Excel, Word, PowerPoint and CRM tools
● Sales: Apply product and brand knowledge to convert online leads into sales and build long-term customer relationships.
● Manage customer retention and pre/post sale-escalations to ensure timely resolutions and an exceptional customer experience.
● Encourage customer reviews and testimonials to strengthen the brand’s luxury shopping experience and reputation.
● Meet or exceed assigned sales targets, goals and performance metrics.
● Identify and implement feedback to improve sales performance and customer experience.
● Assist new and existing customers with accurate, personalised guidance, including post-sale services such as resizing, repairs, exchanges and buy-backs.
● Data & Reporting: Act as a brand advocate, educating customers on product options and USPs while upholding brand and company standards.
● Collaborate with cross-functional teams and contribute to collective projects and initiatives.
jindal@angara.
📌 Sales Director & Board Member (Jaipur)
🏢 Angara ecommerce
📍 Jaipur
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