Founding Sales Development Representative (B2B Outbound) Remote Worldwide | Full-Time | U.B2B Sales $12,000–$20,000 USD base | $18,000–$30,000+ OTE
Helpline Software builds mission-critical software for organizations that operate 24/7 hotlines, emergency lines, and after-hours teams.
When an key call comes in, our software helps make sure it reaches the right on-call person — and automatically escalates when someone doesn't answer.
We're looking for a Sales Development Representative to help us grow in the U.This is a great role for someone who enjoys cold calling, talking with real decision-makers, figuring out how businesses currently operate, and turning genuine problems into qualified sales opportunities.
Personally cold-call U.Speak with owners, executives, Operations leaders, and Customer Service leaders
Research accounts and identify the right people to contact
Ask thoughtful discovery questions and understand how prospects handle after-hours calls today
Keep clear CRM notes and manage follow-up
Review your calls and improve through direct coaching
Help us refine targeting, messaging, scripts, and qualification based on what you learn from the market
What We're Looking For We care more about what you can actually do on a cold call than an impressive résumé.
Experience personally cold-calling U.S. businesses in a B2B environment
Clear, natural spoken English and confidence speaking with U.Experience generating meetings, opportunities, or pipeline through outbound prospecting




Comfort handling rejection and continuing to call consistently
The independence to manage prospecting, calling, follow-up, and CRM work without constant supervision
1+ years of meaningful B2B outbound experience is preferred, but we care more about evidence of strong performance than an exact number of years.
Experience with tools such as Apollo, ZoomInfo, Clay, HubSpot, LinkedIn Sales Navigator, or similar prospecting platforms is helpful but not required.
Our prospects operate emergency and after-hours teams where a missed call can create a serious operational problem — and in some industries can mean losing a job worth tens of thousands of dollars.
Hours This is a full-time role. S. calling window:
Most of this period will be active calling. The rest of your workday can include prospect research, list building, CRM updates, follow-up, call review, and outbound experiments.
Growth This is a founding role in an established company with tons of growth opportunities for the right individual. This is initially a hands-on SDR role, but there is substantial room to grow.
ICP and account targeting
SDR processes
Future SDR coaching and leadership
S. businesses you've personally prospected, the calls you've made, the meetings you've generated, and what you've learned from real conversations.
Later-stage candidates will complete a short cold-call role-play, receive feedback, and get another attempt.
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📌 Hiring: [HYBRID] Sales Development Representative (India)
🏢 Helpline Software
📍 India