Job Description

We are looking for a detail-oriented and organized professional to support academic operations, student services, and library management at our Mumbai & Bangalore campus.

n

n

About the Role

n

n

The role will involve managing student and academic records, supporting examinations and admissions processes, responding to student requirements, and ensuring the smooth day-to-day functioning of library resources and services. The ideal candidate should be comfortable working across multiple systems, coordinating with students, faculty, and internal teams, and managing data and documentation with a high degree of accuracy.

n

n

Responsibilities

n

n

Academic Operations & Student Lifecycle Management

n

n
- Maintain and update student information accurately across relevant academic and institutional portals.
n
- Manage student data related to course, programme, and campus changes.
n
- Process and issue academic transcripts, bonafide certificates, NOCs, and other student-related documents.
n
- Maintain data and support administrative processes related to supplementary examinations, including eligibility, scheduling, and records.
n
- Support international students with WES documentation, verification, and related processes.
n
- Ensure timely and accurate maintenance of academic records and documentation.
n

n

n

Student Services & Support

n

n
- Respond to student enquiries through email, calls, and other communication channels in a timely and professional manner.
n
- Provide guidance to students on academic processes, documentation, and institutional procedures.
n
- Coordinate and process student refunds, withdrawals, and transfers in collaboration with relevant teams.
n
- Act as a key point of contact for students, ensuring a positive and efficient service experience.
n

n

n

Admissions & Examination Support

n

n




- Manage registrations and data entry for new students on the admissions portal.
n
- Support the administration and coordination of entrance examinations.
n
- Coordinate with examiners and ensure examination marks are accurately populated and shared with the Admissions team.
n
- Maintain accurate records related to admissions and examination activities.
n

n

n

Financial & Administrative Processing

n

n
- Process and coordinate visiting faculty invoices in accordance with institutional processes.
n
- Support student fee collection and ensure accurate recording and processing of fee-related transactions.
n
- Coordinate with Finance and other internal stakeholders on financial and administrative requirements.
n

n

n

Library Resource Management

n

n
- Organize, catalogue, classify, and maintain books, journals, digital content, and electronic resources.
n
- Ensure accurate labelling and classification of library resources for easy identification and retrieval.
n
- Maintain accurate and up-to-date records in the Library Management System (LMS).
n
- Support the overall organization and efficient functioning of library resources.
n

n

n

Library Services & User Support

n

n
- Manage book issuance, returns, renewals, and overdue follow-ups.
n
- Assist students and faculty in accessing and effectively using library resources.
n
- Support users in navigating the Koha Library Management System and other digital library tools.
n
- Provide day-to-day assistance with library-related queries and resource requirements.
n




- Promote effective utilization of physical and digital library resources among students and faculty.
n

n

n

Campus Events & Coordination

n

n
- Support the planning and execution of campus activities including orientation programmes, seminars, workshops, masterclasses, and convocation ceremonies.
n
- Coordinate with internal teams and stakeholders to ensure smooth execution of events and related administrative activities.
n
- Provide on-ground operational support during campus events as required.
n

n

n

Qualifications

n

n

n
- Any graduate / Postgraduate.
n
- 5-10 years of experience.
n
- Prior experience in academic administration, student services, library operations, or educational institutions will be preferred.
n
- Strong attention to detail and ability to manage large volumes of data and documentation accurately.
n
- Comfortable working with student information systems, portals, systems, and digital tools.
n
- Good written and verbal communication skills.
n
- Strong coordination and interpersonal skills with the ability to work effectively with students, faculty, and internal stakeholders.
n
- Ability to multitask, prioritize responsibilities, and work within deadlines.
n
- Proficiency in MS Office, particularly Excel and Word.
n
- Experience with Koha or other Library Management Systems will be an added advantage.
n

n

n

Job Locations

n

n

n
- Mumbai ( [email protected] )
n
- Bangalore ( [email protected] )
n

n

n

Why Join Us?

n

n

This role offers an opportunity to work at the intersection of academic operations, student experience, and library services within a dynamic higher-education workplace. You will play an important role in ensuring seamless academic administration while supporting students and faculty throughout their campus experience.

📌 Assistant Manager (Bengaluru)
🏢 Pearl Academy
📍 Bengaluru