Experience: 2–4 years (agency / influencer marketing / client servicing)
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About the Role:
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We're an influencer marketing agency working with brands across categories. We're looking for an Account Manager to own our existing brand client relationships — ensuring campaigns are delivered on time, clients stay happy, and accounts renew month after month.
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This is a retention and delivery role, not a sales role. Your success is measured by client satisfaction and recurring revenue.
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What You'll Do:
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Own relationships with existing brand clients — communication, campaign updates, reviews, and renewals
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Act as the bridge between clients and our influencer operations team — brief clearly, track progress, ensure on-time delivery
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Monitor campaign execution and flag risks before they become client problems
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Handle client concerns proactively with explicit, honest communication
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Share campaign reports with insights and next steps, not just numbers
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Drive renewals and repeat campaigns,
building recurring revenue
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Keep trackers and client communication organized so nothing slips through
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What We're Looking For:
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2–4 years in client servicing / account management at a digital, influencer, or creative agency
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Strong understanding of Instagram and YouTube creator ecosystems and campaign metrics
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Excellent communication in English and Malayalam
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Highly organized — able to manage multiple brand accounts without dropping details
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Ownership mindset — you follow up without being told
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Bonus: experience managing retainer or recurring agency clients
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What You Get:
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Full ownership of key brand accounts with direct visibility to the founder
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A role where your work directly drives client retention and recurring revenue