28 Aug
|
WTF Gyms
|
Delhi
ABOUT WTF GYMS WTF Gyms is building a technology-enabled, customer-first fitness network across Delhi NCR. We combine modern facilities, certified trainers, personalized programmes, digital progress tracking and disciplined commercial execution. We are hiring an Area Sales Manager to lead membership growth across a cluster of clubs within our six-zone Delhi-NCR network.
Build a predictable, ethical and high-performing multi-club sales engine. The Area Sales Manager owns revenue delivery across assigned clubs, strengthens local pipelines, develops sales managers and counsellors, and ensures every lead receives fast, professional follow-through.
MULTI-CLUB REVENUE OWNERSHIP
• Translate zone goals into club, manager and individual targets by product, lead source and day.
• Run daily sales calls and weekly business reviews covering achievement, pipeline health, conversion and forecast accuracy.
• Identify underperformance early and execute specific recovery plans with owners and deadlines.
• Maintain pricing and discount discipline while protecting conversion and member trust.
Control the full funnel: new enquiry, response time, contactability, appointment, walk-in, trial, membership conversion, collection and onboarding.
• Establish clear service-level expectations for CRM updates and lead follow-up.
• Improve call quality, need discovery, objection handling, facility tours and closing through coaching and observed practice.
• Lead and coach Club Managers, Sales Managers, Membership Consultants and front-desk sales contributors.
• Conduct target setting, daily huddles, pipeline clinics, call listening,
role plays and monthly performance reviews.
• support structured onboarding for new sales employees.
• Create performance-improvement plans where required and recognise consistent top performance.
• Maintain ethical selling standards with zero tolerance for mis-selling, false commitments or unauthorised discounts.
LOCAL GROWTH AND PARTNERSHIPS
• Build local acquisition plans for each club using residential communities, corporates, colleges, retail catchments, referrals and events.
• Work with marketing on campaign briefs, lead quality feedback, source ROI and hyperlocal creative requirements.
• Negotiate and activate local partnerships within approved commercial guardrails.
• Build referral and win-back programmes that increase lower-cost, high-intent demand.
RETENTION, RENEWALS AND REVENUE QUALITY
• Monitor advance renewals, expired memberships, freezes, refunds, dues and collection quality.
• Protect net revenue by controlling cancellations, leakage and poor-quality sales.
• Ensure every sale is documented accurately and handed off cleanly to club operations.
DATA, FORECASTING AND GOVERNANCE
• Maintain a clean CRM and credible forecast, not inflated pipelines.
• Publish daily and weekly MIS with actions, owners and expected recovery.
• Audit call notes, source tagging, lead ownership, discount approvals and collection records.
• Present zone performance to leadership with clear diagnosis, decisions and commitments.
Zone membership revenue and collection achievement
• Enquiry-to-appointment, appointment-to-walk-in and walk-in-to-sale conversion
• Average selling price and discount discipline
• Forecast accuracy and CRM hygiene
• Club-wise productivity and sales-team capability
MANDATORY EXPERIENCE
• 5+ years in target-driven sales, including at least 2 years leading sales across multiple commercial gyms, fitness clubs or closely comparable membership businesses.
• Direct experience with membership funnels, walk-ins, trials, renewals, collections and CRM reviews.
• Strong preference for current or recent experience with cult.fit, Anytime Fitness, Ultimate Gyms, Gold's Gym, Fitness First or another recognised Delhi-NCR gym chain.
• Evidence of managing several clubs and coaching managers or sales teams against monthly targets.
• Strong analytical ability, field discipline and willingness to travel frequently across Delhi NCR.
Examples of coaching poor performers and building consistent sales behaviour.
• Ethical commercial judgment and reliable forecasting.
Full-time, in office and field-based across Delhi NCR. Regular travel between assigned clubs and availability during high-conversion periods are essential.
📌 Regional Sales Manager - Work From Home (Delhi)
🏢 WTF Gyms
📍 Delhi