Job Description

Job Opening: Program Manager – Master's Program

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Reports To: [Program Director / Dean of Academics]

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Location: Nayanta University Campus, Bavdhan, Pune, Maharashtra 411021

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Nature of Role: Full-time

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Experience: 3 – 6 years

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About Nayanta University

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Nayanta University is an emerging multidisciplinary institution committed to academic excellence, real-world learning, and inclusive practices. Supported by leaders from industry and academia, the University aims to build a solid, mission-driven institution rooted in innovation, transparency, and equity. With a culture dedicated to diversity, inclusion, and merit-based admissions, Nayanta is building a future-ready learning ecosystem for the leaders of tomorrow.

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About the Master's Program

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The Master's Program at Nayanta University is a two-year, part-time graduate program specifically designed for working professionals. Delivered in a hybrid format — the program enables participants to pursue advanced academic learning without stepping away from their careers. The curriculum blends rigorous coursework with applied problem-solving, industry engagement, and peer learning, drawing a cohort of experienced professionals from diverse sectors who bring rich real-world perspectives into the classroom and drive meaningful impact in their fields.

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Why Join Us

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- High Ownership Role: Own the end-to-end operations and participant experience of a flagship program designed for working professionals at a fast-growing new-age university.
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- Unique Program Model: Be at the forefront of building a hybrid graduate program — an innovative format that is reshaping how working professionals access world-class education.
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- Mission-Driven Environment: Work alongside distinguished faculty, experienced industry professionals, and a leadership team deeply committed to reimagining higher education.
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- Cross-Functional Exposure: Engage with academics, industry, administration, and student life — building a rare 360° view of university operations.
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- Room to Build: Help shape policies, systems, and student experience frameworks for a differentiated program at a formative and exciting stage of the institution.
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Key Responsibilities

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1. Program Operations & Academic Coordination

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- Serve as the primary operational lead for the Master's program, overseeing end-to-end administration across all cohorts and academic cycles.
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- Coordinate with faculty for timetable planning, on-campus session scheduling, and the smooth delivery of hybrid modules — both in-person and online.
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- Manage the academic calendar, including weekend intensives and live online sessions, ensuring timely communication of schedules, deadlines, and changes to all stakeholders.
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- Maintain comprehensive academic records, including attendance (on-campus and virtual), grades, academic standing, and student progression data.
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- Liaise with central university departments — Registrar, Finance, IT, Facilities — to resolve operational issues and fulfill program requirements across both delivery modes.
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2. Participant Lifecycle Management

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- Support the admissions process including coordination of application reviews,



written assessments, interviews, and offer communications, with sensitivity to working professional profiles.
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- Plan and execute onboarding and orientation activities for incoming cohorts, helping participants transition smoothly into the program alongside their professional commitments.
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- Act as the primary point of contact for participant queries related to academics, scheduling, policies, and grievances — resolving them with empathy, speed, and efficiency.
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- Track participant progress, identify academic or engagement risks early, and coordinate timely interventions with faculty and program leadership.
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- Maintain participant profiles and engagement records; facilitate cohort-level community initiatives and peer networking among working professionals.
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3. Industry Engagement & Career Advancement

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- Coordinate industry engagement initiatives — guest lectures, live projects, mentorship programmes, and panel discussions — tailored to the career contexts of working professionals.
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- Facilitate corporate partnerships and employer connect sessions that add tangible professional value to participants and strengthen the program's industry linkages.
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- Support participants in leveraging the program for career transitions, promotions, or entrepreneurial pursuits, working in close coordination with the Career Development Office.
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- Maintain and update a live database of alumni, industry partners, and guest faculty to enable ongoing engagement and program enrichment.
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4. Hybrid Delivery & Technology Coordination

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- Coordinate the end-to-end logistics of hybrid delivery — managing on-campus weekend intensives, live online sessions, and asynchronous learning components in a seamless, integrated experience.
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- Work with the IT and AV teams to ensure reliable virtual classroom infrastructure, recording setups, and technical readiness for every online and on-campus session.
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- Manage the Learning Management System (LMS) — uploading course materials, tracking participant engagement, and ensuring content is current and accessible.
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- Troubleshoot hybrid delivery issues promptly, coordinating with internal teams and external vendors to minimise disruption to participants' learning experience.
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- Plan and execute orientation, immersion weekends, conclaves, and capstone events that bring the cohort together physically and strengthen community bonds.
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5. Stakeholder Management & Communication

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- Build and maintain productive, trust-based relationships with participants, faculty, corporate partners, administrative staff, and alumni.
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- Draft and disseminate regular program communications — session schedules, pre-reads, announcements, policy updates, and circulars — through appropriate digital channels.
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- Represent program administration in committee meetings,



cross-functional reviews, and institutional planning sessions.
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- Manage communications with participants' employers where needed — for employer-sponsored cohorts, sponsorship documentation, or leave coordination support.
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6. Reporting, Quality Assurance & Accreditation

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- Maintain program dashboards, MIS reports, and data trackers for review by program leadership and university administration.
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- Administer student feedback surveys, synthesise insights, and support the implementation of continuous improvement initiatives.
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- Support accreditation and ranking processes — NAAC, NBA, NIRF, and international accreditations — by compiling required data and documentation.
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- Ensure compliance with university regulations, academic policies, and applicable statutory requirements.
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Qualifications & Experience

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Education

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- A Master's degree from a recognised institution; an MBA or a postgraduate degree in Management, Education, Social Sciences, or a related field is preferred.
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- Certifications in Project Management or Program Administration are desirable.
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Experience

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- 3 to 6 years of professional experience in academic program management, student administration, or a related function within higher education or executive education.
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- Demonstrated ability to manage complex, multi-stakeholder programs with multiple concurrent workstreams and competing deadlines.
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- Prior experience working in or with executive education, working professional programs, or hybrid/online graduate programs is a strong advantage.
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- Track record of working effectively with faculty, senior administration, and external partners.
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Technical Competencies

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- Strong project and program management skills with the ability to handle multiple concurrent responsibilities.
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- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with student information systems, CRM platforms, or ERP tools.
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- Familiarity with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms, and experience managing virtual classroom tools (Zoom, MS Teams) is desirable.
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- Exposure to accreditation processes, institutional quality assurance, or academic governance is an advantage.
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Personal Attributes

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- High ownership mindset with meticulous attention to detail and a strong sense of accountability and follow-through.
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- Excellent written and verbal communication skills in English; proficiency in Hindi is an advantage.
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- Strong interpersonal skills and the ability to build trust with diverse stakeholders — students, faculty, industry partners, and administrators.
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- Calm, solution-oriented demeanour under pressure; able to manage the unexpected with composure and good judgement.
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- Collaborative and cross-functional — comfortable navigating ambiguity and working across teams simultaneously.
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- Genuine passion for higher education, student development, and institutional excellence.
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Remuneration

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Compensation will be competitive and benchmarked to industry and sector norms, commensurate with experience and qualifications.

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Only shortlisted candidates will be contacted.

📌 Program Manager (Pune)
🏢 Nayanta University
📍 Pune