Department - Professional Services EMEA, Technology Enterprise
At Randstad Enterprise our technology experts are dedicated to technology solution ownership with a can-do growth mindset. Made up of experienced experts and professionals, the technology enterprise team takes outstanding pride in providing practical technology solutions worldwide. The support structure is underpinned by squad-based methodology. Our squads consist of technology leaders, business analysts, data analysts and technology service level all working together to support our customers.
Initial issue management lines are clear through squad-based client portfolio ownership. methodology is also agile and scalable, calling on the expertise of various squad members and even working across squads to achieve the best possible solution for end users. Continuous improvement, optimisation and learning are key to our service delivery strategy.
The senior technology project manager provides an outstanding service with his/her expertise that is customer focused and drives improved organisational performance. The senior technology project manager applies to the team but also to other operational experts and officers within the organisation.
particular leading a squad with its associated customer portfolio and leading or providing assurance for the technology related workstreams for projects.
Key performance indicators
● high quality delivery for the workstream associated with the chapter if applicable.
● technology vendors (SAP Fieldglass, Beeline, VNDLY, GR8P, Workday etc).
● account teams (RSR).
● internal project teams.
● external project stakeholders.
● Randstad back / middle offices.
● professional services teams.
solutions analysis: identifies and evaluates complex expertise-led solutions within a range of
by evaluating, quality monitoring and keeping the products and services of the squad up
creating training content to educate and support the organisation.
○ creating thought leadership in the working field of RSR as it relates to aligned squad.
● directing external suppliers, assessing their professional services and giving internal advice about
providing short, medium and long-term strategies that are aligned with business goals.
○ coaching and mentoring squad members and colleagues.
○ establishing metrics, goals and the expected performance levels of all squad members
and providing feedback and coaching where appropriate.
○ should assess/survey quality of work delivered by squad.project manager's area of expertise.
■ providing consultancy services to external clients.
■ signalling and advising the leadership and management team.
■ handling complex specialist questions related to the senior technology project
new products and services.
○ project management: manages and delivers required outcomes for a portfolio of
projects while reporting to senior colleagues.
■ by the implementation of products and services in the business.
■ supports Sales and Solution Design in case of new RPO/MSP/SOW bids.
university/Post Graduate or equivalent professional & intellectual ability.
Experience
● 5 years experience in an MSP or RPO business.
● 3 years experience with SAP Fieldglass, configuration manager and other VMS systems.
● Substantial general work experience together with comprehensive job- related experience in
Hands-on experience within the expertise.
● Leading and supporting client meetings.
● Holding public and commercial presentations, webinars.
● Running end-to-end projects by managing various stakeholders and project team contributors
(Building reports and negotiating with external providers.
● Experience of supervising and directing people and other resources to achieve specific end
leading technologies related to our business (VMS, CRM, ATS).
proficient excel / sheets.
● good command of the business language (English).
● people management.
Location and travel
● travel (regional and global) is required (Passport is required)