Job Description

About Postcard Hotels & Resorts:

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Postcard Hotels & Resorts is redefining luxury hospitality through deeply personal experiences, exceptional design, and a strong connection with the destination. Our resorts are designed for guests who seek thoughtful, intuitive service and an authentic sense of place.

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We are looking for an Assistant Resort Manager who thrives in an entrepreneurial environment and is ready to take ownership of the complete resort operation.

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The Opportunity:

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This is a high-impact leadership role for a high-energy, high-agency hospitality professional who doesn't wait to be told what needs to be done.

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The Assistant Resort Manager will work closely with the Resort leadership team and will be expected to take charge of the day-to-day operations of the entire resort, ensuring that every aspect of the guest experience and operational delivery reflects Postcard's standards of luxury and excellence.

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We are looking for someone who sees opportunities, takes initiative, solves problems independently, and has the confidence and maturity to make decisions on the ground.

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Key Responsibilities:

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- Own the day-to-day operations of the resort, ensuring seamless functioning across departments.
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- Deliver an exceptional, highly personalised luxury guest experience.
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- Lead, coach, and motivate teams to consistently deliver high service standards.
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- Be hands-on and visible, proactively identifying and resolving operational issues.
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- Ensure strong coordination across Rooms, F&B;, Housekeeping, Guest Experience, Recreation, Spa, and other functions.
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- Build a culture of ownership, accountability, service excellence, and continuous improvement.
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- Monitor guest feedback, operational performance, service standards, and commercial outcomes.
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- Take charge during challenges with calm, decisive leadership.
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- Build strong relationships with guests, teams, local communities, and destination partners.
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- Create authentic guest experiences rooted in the resort's natural surroundings and destination.
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What We Are Looking For:

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High Agency Is Non-Negotiable

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We are looking for someone who:

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- Takes complete ownership and doesn't wait for instructions.
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- Is energetic, proactive, and has a strong bias for action.
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- Is hands-on, visible, and comfortable making decisions independently.
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- Identifies what needs to be done and gets it done.
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- Thrives in dynamic, entrepreneurial resort environments.
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- Is a strong people leader with excellent communication and problem-solving skills.
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Experience & Qualifications:

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- Luxury hospitality experience is mandatory.
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- Experience in a luxury hotel, resort, or boutique resort is strongly preferred.
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- Boutique or independent resort experience is an added advantage.
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- Strong understanding of luxury service and guest experience.
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- Proven ability to lead multi-functional teams.
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- Strong operational, interpersonal, and commercial acumen.
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- A genuine love for nature, the outdoors, and destination-led hospitality is highly desirable.
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Why Join Postcard?

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An opportunity to play a key leadership role in shaping a distinctive luxury resort experience.

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- Lucrative and competitive compensation
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- Employee Stock Options (ESOPs)
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- Significant autonomy and decision-making responsibility
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- Exposure to a distinctive, growing luxury hospitality brand
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- Robust career growth and leadership opportunities
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- Opportunity to work in beautiful, nature-led destinations
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If you are high-energy, high-agency, and believe great hospitality starts with taking ownership - we'd love to hear from you.

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Join Postcard Hotels & Resorts and help us redefine luxury hospitality.

📌 Assistant Resort Manager (Mormugao)
🏢 The Postcard Hotel
📍 Mormugao