Key Responsibilities:
Manage assigned customer accounts and maintain solid relationships.
Handle customer calls, emails, queries, and issue resolution.
Make outbound calls for updates, upselling, and renewals.
Coordinate with internal teams for timely issue resolution.
Maintain customer records and ensure customer satisfaction.
Requirements:
12 years of experience in Customer Service / Account Management / Calling.
Excellent communication skills in English & Hindi.
Robust problem-solving and interpersonal skills.
Comfortable with 6-day working and 9-hour shifts.
Experience in upselling & renewals preferred.
📌 Customer Service Executive Noida
🏢 Highspring India
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.