Roles and Responsibility
Develop and deliver high-quality training programs for employees.
Conduct needs assessments to identify training requirements.
Design and implement effective learning strategies.
Evaluate the effectiveness of training programs.
Collaborate with subject matter experts to create engaging content.
Provide coaching and mentoring to junior trainers.
Job Requirements
Minimum 2 years of experience in training and development.
Robust knowledge of adult learning principles and instructional design models.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and as part of a team.
Solid analytical and problem-solving skills.
Experience with training software and technologies.
Industry: BPO / Call Centre.
Company name: TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.