Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build robust relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain thorough knowledge of company policies and procedures.
Identify opportunities to upsell or cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Solid attention to detail and organizational skills.
A graduate degree is required for this position.
📌 Customer Service Associate Gurugram
🏢 TP
📍 Gurugram
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