Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Collaborate with internal teams to achieve business objectives.
Develop and maintain thorough knowledge of products and services.
Identify and escalate complex issues to senior management when necessary.
Maintain accurate records of customer interactions and transactions.
Job Requirements
Excellent communication and interpersonal skills are essential.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills are required.
Proficiency in Microsoft Office and other software applications is necessary.
Ability to adapt to changing situations and priorities.
Solid attention to detail and organizational skills are vital.
Candidate should be an undergraduate.
Language proficiency: B2.