Roles and Responsibility
Handle customer inquiries and resolve issues through chat support.
Provide excellent customer service and ensure satisfaction.
Meet sales targets and achieve performance goals.
Collaborate with the sales team to achieve business objectives.
Maintain accurate records of customer interactions and sales performance.
Continuously improve knowledge and skills to stay updated with industry trends.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and meet deadlines.
Robust problem-solving and analytical skills.
Proficient in using computer software and technology.
Ability to work independently and as part of a team.
Solid attention to detail and organizational skills.
Typing speed of 30 WPM and accuracy of 90%.
Language proficiency in B2.
Educational qualifications: 10th + 2.