Key Responsibilities
Manage and maintain relationships with key and strategic accounts.
Understand customer requirements and provide suitable solutions.
Achieve sales targets and drive revenue growth from key accounts.
Handle customer inquiries, negotiations, quotations, and order processing.
Identify upselling and cross-selling prospects.
Prepare sales forecasts, account plans, and regular sales reports.
Coordinate with internal teams including sales, operations, logistics, finance, and customer service.
Monitor order fulfillment, delivery schedules, payments, and customer issues.
Resolve customer complaints and ensure high customer satisfaction.
Conduct regular customer meetings and business reviews.
Track competitor activities and market trends.
Maintain accurate customer and sales information in CRM systems.
📌 Key Accounts Manager Pune
🏢 Acura solutions
📍 Pune
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