Roles and Responsibility
Provide top-notch customer support through chat, resolving queries and concerns efficiently.
Utilize solid problem-solving skills to address complex issues and provide effective solutions.
Collaborate with internal teams to ensure seamless communication and issue resolution.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.
Collaborate with the team to achieve performance goals and improve overall customer satisfaction.

Job Requirements
Excellent language proficiency, preferably B2, with 48 SVAR and Versant-5 skills.
Robust communication and interpersonal skills are essential for building rapport with customers.
Ability to work in a rapid-paced environment and manage multiple tasks simultaneously.
Basic computer skills and familiarity with chat support software are required.
Strong analytical and problem-solving skills are needed to resolve complex issues.
A graduate or undergraduate degree in any field is preferred.

📌 Chat Support Executive Gurugram
🏢 TP
📍 Gurugram