Roles and Responsibility
Lead and manage a team of professionals to achieve business objectives and goals.
Develop and implement strategies to improve team performance and productivity.
Foster a positive and inclusive work environment that promotes employee engagement and retention.
Provide coaching and training to team members to enhance their skills and knowledge.
Analyze and resolve complex problems and issues, providing solutions to ensure business continuity.
Collaborate with cross-functional teams to drive business growth and expansion.
Job Requirements
Proven experience as a Team Leader or similar role in a BPO/Call Centre environment.
Robust leadership and management skills, with the ability to motivate and inspire team members.
Excellent communication and interpersonal skills, enabling effective collaboration with employees at all levels.
Ability to analyze data and make informed decisions to drive business outcomes.
Strong problem-solving and conflict resolution skills, with the ability to handle challenging situations effectively.
Experience working in a quick-paced setting, prioritizing multiple tasks and deadlines.
📌 Team Leader Noida
🏢 TP
📍 Noida
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