Roles and Responsibility
Provide excellent customer service and support to banking clients.
Handle inbound and outbound calls professionally and courteously.
Resolve customer complaints and issues promptly and efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to resolve complex customer issues.
Meet performance targets and quality standards consistently.
Job Requirements
Strong communication and interpersonal skills are essential.
Ability to work in a rapid-paced workplace and meet deadlines is required.
Basic computer knowledge and proficiency in MS Office are necessary.
Robust problem-solving and analytical skills are needed.
Ability to work effectively in a team environment is crucial.
Adaptability to changing situations and priorities is key.
A relevant educational background is preferred.
📌 Banking Support Executive Agra (India)
🏢 TP
📍 India
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