Roles and Responsibility
Handle customer inquiries and resolve issues through chat support.
Provide timely and accurate responses to customer queries and concerns.
Utilize solid communication and problem-solving skills to address complex issues.
Collaborate with internal teams to enhance customer experience and satisfaction.
Maintain high levels of productivity and efficiency in a rapid-paced environment.
Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
Minimum 10th pass education required, with a degree preferred.
Excellent typing skills with a speed of 25 WPM and accuracy of 85%.
Strong language proficiency in B2.
Ability to work in a call center or BPO setting.
Excellent communication and problem-solving skills.
Ability to work effectively in a team workplace.