Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide timely and effective solutions to customers via phone or email.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Identify prospects to upsell and cross-sell products or services.
Stay updated on company policies and procedures to provide informed support.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and meet targets.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Robust attention to detail and organizational skills.
Undergraduate degree required.
Experience or fresher candidates can apply.
📌 Voice Support Executive Bengaluru (India)
🏢 TP
📍 India
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