Roles and Responsibility
Develop and implement effective training strategies to enhance employee performance.
Design and deliver high-quality training programs tailored to meet business objectives.
Conduct workshops, seminars, and coaching sessions to promote skill development.
Evaluate training effectiveness and provide feedback for improvement.
Collaborate with subject matter experts to create engaging and interactive training content.
Manage training records and reports to track progress and identify areas for improvement.

Job Requirements
Proven experience in training and development, preferably in a BPO or Call Centre setting.
Excellent communication, presentation, and interpersonal skills.
Ability to design and deliver engaging training programs using various methodologies.
Solid analytical and problem-solving skills to evaluate training needs and effectiveness.
Experience with adult learning principles and instructional design models.
Familiarity with e-learning platforms and tools to support training delivery.

📌 Trainer Gurugram
🏢 TP
📍 Gurugram