Roles and Responsibility
Develop and implement effective training programs for employees to improve their voice quality.
Conduct regular coaching sessions to enhance employee performance and productivity.
Analyze feedback from customers and provide constructive criticism to employees.
Collaborate with other teams to ensure consistency in customer interactions.
Stay updated with industry trends and best practices in voice coaching.
Evaluate employee progress and offer recommendations for improvement.
Job Requirements
Minimum 2 years of experience in voice coaching or a related field.
Excellent communication and interpersonal skills are required.
Ability to work effectively in a quick-paced setting and meet deadlines.
Robust analytical and problem-solving skills are necessary.
Experience working in a BPO or call center industry is preferred.
Any graduate degree is acceptable.
📌 Voice Coach New Delhi
🏢 TP
📍 New Delhi
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