Roles and Responsibility
Provide exceptional customer service through chat support.
Respond to customer inquiries and resolve issues professionally.
Utilize robust communication skills to build rapport with customers.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions.
Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
Excellent language proficiency, preferably B2.
Undergraduate degree from a recognized institution.
Strong problem-solving skills and attention to detail.
Ability to work in a rapid-paced environment and meet deadlines.
Experience in a call centre or BPO setting is an added advantage.
Robust analytical and critical thinking skills.
📌 Chat Support Executive Mansarovar (India)
🏢 TP
📍 India
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