Sales & Business Development
Drive sales of the companys ERP solutions to new and existing clients.
Identify and develop new business opportunities through market research, networking, referrals, and lead generation.
Achieve monthly, quarterly, and annual sales targets.
Build and maintain a strong sales pipeline and ensure timely conversion of leads.
Conduct client meetings, product presentations, demos, and negotiations.
ERP Product Understanding
Develop a strong understanding of the ERP product, modules, features, and business perks.
Understand client requirements and map them to appropriate ERP solutions.
Coordinate with the product and technical teams for customized solutions and integrations.
Communicate product capabilities, ROI, and value proposition effectively to clients.
Client Relationship Management
Build long-term relationships with key decision-makers and clients.
Understand customer pain points and provide appropriate ERP solutions.
Manage the complete sales cycle from lead generation to closure.
Ensure smooth transition of clients to the implementation/support team after closure.
Identify prospects for upselling and cross-selling additional ERP modules/services.
Team Management
Lead, mentor, and manage the ERP sales team.
Allocate leads and territories among team members.
Monitor individual and team performance against targets.
Conduct regular sales reviews and provide coaching to improve conversions.
Set KRAs and KPIs for the sales team.
Market & Competitor Analysis
Track ERP industry trends, customer requirements, and competitor offerings.
Analyze competitor pricing, features, and sales strategies.
Identify new market segments and industries where the ERP solution can be positioned.
Provide market feedback to management and product teams.
Sales Reporting & MIS
Maintain accurate sales forecasts and pipeline reports.
Prepare daily/weekly/monthly sales MIS.
Track lead status, conversion ratios, revenue, and sales performance.
Provide regular business updates to senior management.
Ensure CRM is updated with accurate client and prospect information.