Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Use problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance customer experience.
Maintain high product knowledge to effectively support customers.
Consistently meet or exceed performance targets set by the company.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a team setting and adapt to changes.
Robust problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to learn quickly and take on current challenges.
Freshers or candidates with up to 1 year of experience can apply.
Undergraduate degree required.
Minimum speed of 30 WPM and 90% accuracy required.