Roles and Responsibility
Develop and implement effective training programs for employees to enhance their skills and knowledge.
Provide expert guidance and support on various subject matter-related queries and issues.
Collaborate with cross-functional teams to identify areas of improvement and develop solutions.
Conduct workshops and seminars to share expertise and best practices.
Create engaging content and materials to support training initiatives.
Evaluate the effectiveness of training programs and recommend improvements.
Job Requirements
Solid understanding of BPO/Call Centre operations and processes.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Robust analytical and problem-solving skills.
Experience in developing and implementing training programs.
Robust leadership and teamwork skills.
📌 Subject Matter Expert Gurugram
🏢 TP
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.