Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide timely and effective solutions to customers via phone or email.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products or services.
Stay updated on product knowledge and industry trends.
Job Requirements
Graduate or undergraduate degree in any field.
Excellent communication and interpersonal skills.
Ability to work in a quick-paced setting and meet targets.
Solid problem-solving and analytical skills.
Familiarity with B2 language is mandatory.
Experience in a call center or BPO setting is preferred.
📌 Voice Support Executive New Delhi
🏢 TP
📍 New Delhi
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