Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Collaborate with internal teams to enhance customer satisfaction.
Develop and maintain thorough knowledge of products and services.
Identify and escalate complex issues to senior management when necessary.
Consistently meet or exceed performance targets and quality standards.
Job Requirements
Graduate degree from a recognized university.
Proven experience in customer service or a related field.
Excellent communication and problem-solving skills.
Ability to work in a rapid-paced setting and adapt to changes.
Robust analytical and critical thinking skills.
Proficiency in using computer systems and software applications.
📌 Customer Service Executive Thane
🏢 TP
📍 Thane
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