Roles and Responsibility
Develop and implement comprehensive training programs to enhance employee performance and productivity.
Conduct training sessions, workshops, and seminars to address specific training needs.
Evaluate the effectiveness of training programs and recommend improvements.
Collaborate with department heads to identify training requirements and develop targeted solutions.
Manage and maintain accurate records of training activities and participant feedback.
Stay current with industry trends and best practices in training and development.

Job Requirements
Proven experience in training and development, preferably in the BPO/Call Centre industry.
Robust knowledge of adult learning principles and instructional design methodologies.
Excellent communication, presentation, and interpersonal skills.
Ability to analyze training needs and develop effective solutions.
Experience with training software and technologies is an asset.
Robust organizational and time management skills, with attention to detail and accuracy.

📌 Assistant Manager Training Mumbai (India)
🏢 TP
📍 India