Roles and Responsibility
Develop and implement effective talent acquisition strategies to attract top candidates.
Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
Collaborate with hiring managers to understand their requirements and provide guidance on talent selection.
Conduct training and development programs to enhance employee skills and performance.
Analyze workforce trends and develop plans to meet future staffing needs.
Build and maintain relationships with external partners and vendors to support talent initiatives.
Job Requirements
Proven experience in talent management, recruitment, or a related field.
Robust knowledge of the BPO/Call Centre industry and current market trends.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a quick-paced environment and prioritize multiple tasks.
Solid analytical and decision-making skills with attention to detail.
Experience with HR systems and tools, such as applicant tracking software.
A graduate degree is required for this position.