Position Summary
Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC.

Job Responsibilities

Roles
Managing end to end migrations / projects.
Responsible for managing end to end programs (cluster of projects)
Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.
Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
Ensuring smooth coordination between all the functions during migration
Help/extend support to migration batch in day-to-day migration activities, as and when required.

Responsibilities -

The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include:
Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business




Managing external and internal stakeholders and escalation handling for the projects
Conducting Due Diligence for processes scoped for migrations
Ensure adherence to migration methodology
Deliver on Migration & Consulting Goals for the function
Wing to wing responsibility for individual projects and coordination with support groups.

Knowledge, Skills and Abilities

Education & Experience
Bachelors degree (Any Stream) or diploma with a minimum of 15 years of education.
2+ years in project management / transitions / migrations with overall 5+ years’ experience

Knowledge and skills (general and technical)
Should be pro-effective in communication skills
Understanding of migration methodology
Should have experience of migrations / project team (domestic or international)
Analytical and Interpersonal skills
Proactively assess the risk and escalate, as and when required
Problem solving skills / Solution oriented
Valuable in managing the stakeholders
Valuable in understanding and requirement gathering from the stakeholders
Should be Agile / Managing Self / Focused
Ability to create proficient Process maps & project plans
Multi-tasking ability

Technical Knowledge
Proficient knowledge of AI tools such as Co-Pilot

📌 Migration Am Noida
🏢 MetLife
📍 Noida