Role & responsibilities
Branch Operations Management Supervise day-to-day operations to ensure efficiency, accuracy, and compliance.
Portfolio Security Monitor and safeguard loan and savings portfolios, ensuring timely collection and minimal delinquency.
Program & Policy Implementation Execute company policies and microfinance programs as approved by the central office.
Customer Service Maintain robust client relationships and ensure a high standard of service delivery.
Client & Staff Management Lead, train, and motivate branch personnel; ensure effective client engagement.
Financial Planning & Reporting – Prepare budgets, forecasts, and performance plans; submit accurate reports within deadlines.
Market Positioning – Identify growth opportunities and strengthen the branch’s presence in the community.




Information Management – Maintain accurate and timely records, ensuring integrity of data in systems and reports.

Experience & Skills:
Minimum 1 year in personnel management, program planning, monitoring, and evaluation.
Knowledge of lending processes and business analysis.
Robust oral and written communication skills.
Proficiency in computer applications.

Personal Attributes:
adaptable, team-oriented, and committed to development work.
Responsible, patient, hardworking, disciplined, and fair.
Analytical, risk-taker, and open to field work.

Job Location

All Kerala requirements

📌 Branch Manager Ernakulam (India)
🏢 Harvest Capital Multistate Agro Cooperative Society
📍 India