Key Responsibilities:
Follow up on overdue accounts through calls and visits.
Negotiate payment plans with customers.
Maintain accurate records of collections and update the database regularly.
Collaborate with internal departments to resolve customer queries and disputes
Qualifications:
Typically 02 years of experience in collections or customer service.
Solid communication and negotiation skills.
Ability to work under pressure and meet targets
📌 Agency Manager Mumbai
🏢 IIFL Finance
📍 Mumbai
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