Key Responsibilities
Task Execution: Complete assigned tasks such as data entry, RFP answering, report generation, and process execution with a high degree of accuracy
Support Functions: Assist Specialists and Managers with larger projects by performing specific tasks or gathering necessary information
Process Adherence: Follow established Standard Operating Procedures (SOPs) to ensure consistency and reliability in operations
Tool Usage: Utilize tools like CRM systems, reporting platforms (e.g., Metabase), and internal tools (e.g., Appsmith) to complete tasks efficiently
Continuous Learning: Stay updated with current processes, tools, and best practices to improve performance and efficiency
Example Tasks
Daily Data Entry: Input booking and revenue data into the relevant systems, ensuring accuracy and completeness. Answering RFPs, as per the sales team s instructions
Report Generation: Generate and distribute daily, weekly, or monthly reports to the Revenue and Sales teams,
ensuring they have the information they need to make informed decisions
CRM Updates: Regularly update customer information and interactions in the CRM system, ensuring that data is current and accurate
Routine Audits: Conduct audits of data or processes to identify and correct any discrepancies or errors
Meeting Support: Prepare materials for meetings, such as gathering data or creating presentation slides
KPIs
Task Accuracy: Low error rates in data entry and reporting
Efficiency: Ability to complete tasks within set time frames
Adaptability: Quick learning and adoption of recent tools and processes
Collaboration: Positive feedback from team members and departments on support provided
Proactivity: Identification and reporting of potential issues or areas for improvement
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Operations Associate Pune
🏢 Atica Global
📍 Pune
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