Role & responsibilities
Answer inbound customer calls professionally and courteously.
Explain products or services and their features clearly.
Handle customer complaints and provide appropriate solutions or escalate issues when necessary.
Record call details, customer feedback, and outcomes accurately. .
Coordinate with the sales or support team to ensure customer satisfaction.
Preferred candidate profile
Robust interpersonal and customer handling skills.
Positive listening, problem-solving, and negotiation skills.
Ability to multitask and manage time effectively.
Solid attention to detail and accurate record-keeping.
📌 Walk In Telecalling Executive Chennai
🏢 MAX GOLD
📍 Chennai
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