Role & responsibilities

Handle incoming customer enquiries and leads through calls, WhatsApp, and other channels.
Understand customer requirements and provide information about residential projects, villas, and plots.
Explain project features, specifications, pricing, payment plans, and other relevant details.
Qualify leads based on customer requirements, budget, location, and purchase timeline.
Coordinate and schedule site visits for prospective customers.
Follow up with leads regularly and update lead status in the CRM.
Coordinate with the Sales team and ensure smooth handover of qualified leads.
Maintain accurate records of customer interactions and follow-ups.
Assist the Sales team in achieving monthly lead-conversion and sales targets.
Coordinate with internal teams such as Sales, Marketing,



CRM, Projects, and Accounts when required.
Provide timely responses to customer queries and maintain a professional relationship with prospects.

Required Skills
Positive communication and interpersonal skills.
Solid convincing and presentation skills.
Customer-focused approach with valuable follow-up ability.
Basic knowledge of real estate / construction projects is preferred.
Good working knowledge of MS Office and CRM software.
Ability to handle multiple leads and follow-ups systematically.
Good Tamil and English communication skills preferred.

📌 Presales Executive Chennai
🏢 RedBrick Constructions
📍 Chennai