Role & responsibilities
Make outbound calls to prospective customers and generate leads for tourism and travel services.
Understand customer requirements, travel preferences, budget, and expected travel dates.
Provide genuine and accurate information about tour packages, destinations, itineraries, and services.
Follow up with leads through calls and messages to maintain customer interest and improve conversions.
Handle pre-sales inquiries and guide customers through available travel packages and options.
Preferred candidate profile
Rapid learner with the ability to quickly understand tourism products, destinations, and company processes.
Valuable communication and convincing skills.
Comfortable speaking with customers over the phone.
Positive attitude and willingness to learn.
Ability to understand customer needs and recommend suitable options.