Only for Male candidates*

CTC: 21,000 per month / 15000 in hand + 2000 Statutory Bonus (Fixed)

Shift: 24x7 Rotational Shifts (9 Hours)

Cab Facility: One-side cab support during odd hours

Weekly Off: 1 Rotational Off per Week

Eligibility Criteria

Minimum 6 months of customer service experience (on paper mandatory)

Valuable communication skills in English and Hindi

Minimum qualification: 10+2 or above

Comfortable working in rotational shifts

Immediate joiners preferred

Assessment Criteria

Versant Score 4

Key Responsibilities

Handle customer queries and provide timely resolutions.

Assist customers with concerns related to:

Wrong items received

Delayed deliveries

Damaged products

Refunds and replacements

Order status and general inquiries

Ensure high levels of customer satisfaction through skilled and empathetic interactions.

Maintain accurate records of customer interactions and resolutions.

Follow company processes and quality standards while addressing customer concerns.

📌 Customer Service Associate Required 6 Months Exp In Customer Service Kolkata
🏢 Red Hibiscus Info Solutions
📍 Kolkata