Job Responsibilities
Follow up with customers regarding pending loan/EMI payments.
Handle collection and recovery activities as per company policies.
Contact customers through phone calls and other communication channels for payment follow-ups.
Maintain regular follow-up records and update collection status.
Coordinate with customers to resolve payment-related issues.
Achieve assigned collection and recovery targets.
Maintain accurate records of customer accounts and outstanding amounts.
Escalate difficult or overdue cases to the concerned senior/team leader.
Ensure skilled and courteous communication with customers.
Candidate RequirementsFemale candidates with prior collection/recovery experience only.
Experience in loan collection, EMI collection, field collection, or recovery will be preferred.
Valuable communication and negotiation skills.
Ability to handle customer queries and payment-related discussions professionally.
Basic knowledge of MS Office/Excel and maintaining records.
Target-oriented and responsible approach.
Candidates with experience in NBFC, banking, finance, or lending companies will be preferred.

📌 Collection & Recovery Executive Pune
🏢 Si Adcon India Private
📍 Pune