In this role, you will play a key part in driving data‑backed decision‑making and customer‑centric marketing across METRO’s global markets. You’ll work closely with international marketing teams, data scientists, and CRM specialists to analyze customer behavior, optimize communication journeys, and build intelligent reporting and automation tools. Your work will directly influence how 21 countries engage with millions of customers—transforming data into actionable insights, scalable processes, and impactful business outcomes.
Your responsibilities
Implementing projects in cooperation with marketing teams from 21 countries worldwide and the METRO Group headquarters in Düsseldorf
Analyzing and preparing reports on executed marketing and customer-related activities
Collaborating with the Data Science team
Automating CRM communication processes
Creating data visualizations (Looker Studio Mandatory)
Participating in the development of tools and processes for customer communication management, including defining requirements for current functionalities
Integrating data sets from multiple sources
Ensuring high quality of processed and reported information
📌 Specialist Business & Customer Analytics Pune
🏢 METRO Global Solution Center IN
📍 Pune
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